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Welcome to Robens Sales Store (campingeardeals.com). We’re committed to protecting your privacy with the same dedication we bring to crafting premium outdoor gear. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

Just as you carefully select your camping equipment, we thoughtfully collect only necessary information:

  • Personal Information: Name, email address, shipping/billing address, payment details (processed securely through our PCI-DSS compliant system)
  • Order Information: Products purchased, order history, and preferences (to help you gear up for your next adventure)
  • Technical Data: IP address, browser type, device information (like our weather-resistant tents protect you, this helps secure your browsing experience)
  • Usage Data: Pages visited, time spent, click patterns (similar to tracking your hiking route, but for website improvement)

2. How We Use Your Information

We handle your data with the same reliability as our camping furniture handles weight:

  • Process orders and deliver your outdoor gear worldwide (excluding select remote areas in Asia)
  • Provide customer support as dependable as our hiking poles
  • Improve our website functionality and product offerings
  • Send relevant promotions (only with your consent – you control this like adjusting your hammock)
  • Prevent fraud with security measures as sturdy as our tent footprints

3. Data Sharing & Disclosure

We’re as selective about sharing data as you are about choosing camping companions:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers – all held to strict confidentiality
  • Legal Compliance: Only when required by law, like responding to a court order
  • Business Transfers: In case of merger or acquisition, with privacy protections maintained
  • Never Sold: We don’t sell your information to third-party marketers

4. Data Storage & Security

We protect your data with the same 256-bit SSL encryption that secures your payments:

  • Data stored on secure servers with limited access
  • Payment details encrypted and processed through PCI-DSS compliant systems
  • Regular security audits like we test our camping stoves
  • International data transfers protected by appropriate safeguards

5. Your Rights

You have control over your data, just as you control your camping setup:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain conditions
  • Restriction: Limit how we use your data
  • Objection: Opt-out of marketing communications
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like essential camping gadgets, some cookies are necessary for optimal website function:

  • Essential Cookies: Required for checkout and account functions
  • Performance Cookies: Help us improve the website (like refining our tent designs)
  • Marketing Cookies: Used only with your consent to show relevant offers

Manage preferences through your browser settings or our cookie consent banner.

7. International Considerations

We serve adventurers globally (with some Asian exceptions):

  • Data may be transferred internationally with appropriate protections
  • EU customers: We comply with GDPR requirements
  • California residents: We honor CCPA rights

8. Policy Updates

We may update this policy as we improve our products. Significant changes will be communicated, just as we’d alert you to important gear updates.

Contact Us

For privacy questions or concerns, reach out to our team:

Email: [email protected]
Mail: Robens Sales Store, 3500 Layman Court, EAST MILLINOCKET, US 04430

Thank you for trusting Robens Sales Store with your outdoor gear needs and your personal information. We value your privacy as much as we value quality craftsmanship in our products.

Happy camping,
The Robens Sales Store Team