Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for outdoor enthusiasts aged 18 or older who wish to purchase quality camping equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on campingeardeals.com, including product descriptions, images, and logos, is the property of Robens Sales Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in our product descriptions of camping gear including tents, hammocks, cookware, and outdoor furniture. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a full refund.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method for the total amount.

3.3 Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error, we’ll contact you before processing your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information once shipped.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95) via DHL/FedEx – 10-15 business days
• Free Shipping via EMS (orders over $50) – 15-25 business days

4.3 International Orders

We ship worldwide except some Asian and remote regions. Customers are responsible for any customs fees or import duties. Delivery times vary based on customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original condition with all packaging and tags. Non-returnable items include:

• Health & Safety products
• Used cookware/dinnerware
• Assembled or used items

5.2 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Wait for approval and instructions
3. Ship the item securely with tracking
4. Allow 5-10 business days for refund processing

5.3 Refunds

Refunds are issued to the original payment method. Original shipping fees are non-refundable (except for defective items). Customers bear return shipping costs unless the return results from our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information and for all activities under your account.

6.2 Prohibited Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Provide false information

7. Liability Limitations

7.1 Product Use

Robens Sales Store isn’t liable for:

• Injuries from improper product use
• Weather-related gear failures
• Normal wear and tear

7.2 Website Operation

We’re not liable for temporary site unavailability or technical issues beyond our reasonable control.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of the State of Maine, USA.

8.3 Contact Information

For questions:

Robens Sales Store
3500 Layman Court
East Millinocket, ME 04430
Email: [email protected]